Enhancing agent experience with AI contact centers
Thank you for joining us on “The cloud hub: From cloud chaos to clarity.” Contact centers…
Thank you for joining us on “The cloud hub: From cloud chaos to clarity.” Contact centers…
That screaming sound you hear? That’s the stock market tumbling, led by a collapse in tech…
Everyone has encountered problems sorting items, ordering excessive amounts of goods, and getting lost in the…
reader comments 30 with 17 posters participating, including story author Share this story Hardware manufacturer Zyxel…
The conservative United States Court of Appeals for the Fifth Circuit handed down a brief, unexplained…
For the JIT model to work, the quality and supply of raw materials, the production of…
Today, we’ll look at an extension that allows you to simplify the process of logging into…
reader comments 42 with 35 posters participating Share this story A backdoor that researchers found hiding…
It took eight months of hearings, nominations, health-related delays, and a tie-breaking vote from the vice…
As an agent on the IRS’s cyber investigations team, Chris Janczewski led some of the government’s…
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going…
Customers today when using online shopping may have questions that they want to get an answer…
reader comments 97 with 66 posters participating Share this story The US and European Union on…
Guerrero-Saade, who has been at the forefront of research into AcidRain, says that where previous malware…
In this article, we take a closer look at an extension that can help a store…
Many Magento users may have encountered unexpected costs because the platform does not provide convenient tools…
“Many people in rich countries were shocked by the world’s unequal response to Covid,” Bill Gates…
reader comments 76 with 50 posters participating Share this story Researchers are marveling at the scope…